Refund policy
RETURNS & REFUNDS POLICY
We want you to love your investment pieces. If you are not completely satisfied with your purchase, we are here to help.
Return Window: We accept returns up to 07 days after delivery. If 07 days have passed since your item was delivered, unfortunately, we cannot offer you a refund or exchange.
Condition of Returned Items: To be eligible for a return, your item must be unworn, unwashed, and in the exact same condition that you received it, with all original tags attached.
The Return Process:
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To initiate a return, please contact our support team with your Order Number and the reason for the return.
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If your return is accepted, we will provide you with instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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Please note: Return shipping costs are the responsibility of the customer and will be deducted from your refund total.
"Please also note: All eligible returns are subject to a 15% restocking fee, which will be deducted from your final refund amount along with the cost of return shipping."
Refund Processing Timeline: Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5 to 7 business days, and a credit will automatically be applied to your credit card or original method of payment.